Privacy Policy

M.J.M JOINERY LTD
Trading as MJM Conversions

Website: https://www.mjmconversions.com
Email: Mytch@mjmconversions.com
Last updated: 12 October 2026

1. Introduction

M.J.M JOINERY LTD, trading as MJM Conversions (“we”, “us” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, submit an enquiry, request a quotation or use our campervan conversion and bespoke interior services.

We process personal information in accordance with applicable UK data protection legislation, including the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR), where applicable.

2. Who We Are

The data controller responsible for your personal information is:

M.J.M JOINERY LTD
Trading as MJM Conversions
Email: Mytch@mjmconversions.com
Website: https://www.mjmconversions.com

MJM Conversions specialises in campervan conversions, bespoke interiors, joinery and related services.

For questions about this Privacy Policy or the information we hold about you, please contact us using the email address above.

3. Information We Collect

We may collect the following information:

Information you provide

Your name, email address and telephone number.

Information submitted through our website contact form.

Details of your enquiry, conversion requirements or quotation request.

Vehicle details, including make, model and registration, where relevant.

Photographs, specifications or other files you choose to send us.

Emails and other correspondence relating to our services.

Customer and transaction information

If you become a customer, we may collect information needed to manage quotations, orders, invoices, payments, warranties and work carried out.

Technical and website information

When you visit our website, technical information may be collected, including your IP address, browser type, device information, pages visited and interactions with the website. Cookies and similar technologies may also collect information about your browsing activity, depending on the website features and settings enabled.

If Meta Pixel or related Meta advertising technologies are installed, information about website visits and interactions may be shared with Meta, subject to applicable consent requirements.

4. How We Collect Your Information

We collect personal information when you:

Complete a contact form on our website.

Email or otherwise contact us with an enquiry.

Request a quotation or discuss a potential conversion.

Purchase our services or become a customer.

Visit or interact with our website, where website technologies collect relevant information.

Our website may be hosted or built using services provided by IONOS. Information submitted through the website may be processed by IONOS or other service providers involved in operating the website and delivering contact form messages.

5. How We Use Your Information

We may use your information to:

Respond to enquiries and contact form submissions.

Prepare quotations and discuss bespoke requirements.

Provide campervan conversions, joinery and related services.

Manage orders, customer relationships, payments and warranties.

Maintain appropriate financial and business records.

Protect our website and business against fraud, misuse and security threats.

Measure website performance and advertising effectiveness, where applicable and lawfully permitted.

Meet legal and regulatory obligations.

We do not currently use website enquiries to send promotional email newsletters or unsolicited marketing emails.

6. Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

Contract and pre-contractual steps: To respond to quotation requests, discuss proposed work and fulfil customer agreements.

Legitimate interests: To manage enquiries, maintain business records, protect our business and improve our services, where these interests do not override your rights.

Legal obligations: To comply with applicable tax, accounting and other legal requirements.

Consent: To use non-essential cookies and advertising tracking technologies, including Meta Pixel, where consent is required.

You may withdraw your consent at any time through the website's cookie settings, where available. Withdrawal does not affect processing carried out lawfully before consent was withdrawn.

7. Website Hosting, IONOS and Email

Our website and business email may use services provided by IONOS.

IONOS may process personal information on our behalf to provide website hosting, website-building tools, email services, security and related technical functions, depending on the services we use.

Where IONOS processes personal information on our behalf, we will take appropriate steps to ensure that suitable contractual and security arrangements are in place.

IONOS may also process certain information for its own purposes, as described in its own privacy documentation.

For further information, please refer to the IONOS Privacy Policy.

8. Cookies and Meta Pixel

Our website may use cookies and similar technologies to support website functionality, understand website usage or measure advertising performance.

Essential cookies

These may be used where necessary for the website to operate securely and correctly, subject to applicable legal requirements.

Meta Pixel and advertising tracking

We intend to use, or may use, Meta Pixel and related advertising technologies to understand how visitors interact with our website, measure advertising effectiveness and, where enabled, improve advertising delivery.

Depending on the configuration, information collected or shared may include pages visited, website interactions, IP address, browser information and advertising identifiers.

Where consent is required, Meta Pixel and other non-essential advertising tracking technologies will not be activated before valid consent is obtained.

Our website should provide visitors with a clear option to accept or reject non-essential cookies and to change their preferences later.

You can find out more about how Meta processes information in its Privacy Policy.

You may also manage cookies through your browser settings. Blocking cookies may affect some website functionality.

9. Who We Share Information With

We do not sell your personal information.

We may share personal information where necessary with:

IONOS, for website hosting, website tools and email services where used.

Website developers or technical support providers, where applicable.

Meta Platforms, where Meta advertising technologies are enabled and applicable consent requirements have been met.

Payment providers, accountants, insurers and professional advisers, where relevant.

Government authorities or regulators where disclosure is required by law.

We take reasonable steps to ensure that personal information is handled securely and shared only where necessary.

10. International Transfers

Some service providers may store or process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will ensure that an appropriate legal transfer mechanism and safeguards are in place where required by applicable data protection legislation.

Further information about relevant safeguards can be requested using our contact email.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for its intended purpose.

Our intended retention periods are:

Enquiries that do not become customer relationships: Normally up to 24 months after the last meaningful contact.

Customer and conversion records: For as long as needed to manage services, contractual obligations, warranties and potential disputes.

Financial and tax records: Generally six years, subject to applicable legal requirements.

Cookie consent records: For an appropriate period to manage and demonstrate consent.

Website and advertising data: In accordance with the settings and retention periods of the relevant providers.

We may retain information for longer where necessary to meet legal obligations or resolve disputes. Information that is no longer required will be deleted or securely disposed of where reasonably possible.

12. Information Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.

Access to customer information is restricted to those who need it for legitimate business purposes. We also take reasonable steps to use appropriate security measures with our website, email and other business systems.

No electronic storage or transmission method can be guaranteed to be completely secure.

13. Your Data Protection Rights

Subject to applicable legal conditions and exceptions, you may have the right to:

Access the personal information we hold about you.

Request correction of inaccurate or incomplete information.

Request erasure of your information in certain circumstances.

Request restriction of processing in certain circumstances.

Object to processing based on legitimate interests.

Object to direct marketing at any time.

Request data portability where applicable.

Withdraw consent where processing relies on consent.

To exercise these rights, email Mytch@mjmconversions.com.

We may need to verify your identity before responding and will respond within the time limits required by law.

You may also complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at https://ico.org.uk/make-a-complaint/.

14. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, suppliers and other businesses.

We are not responsible for the privacy practices or security of external websites. We recommend reviewing their privacy policies before providing personal information.

15. Children's Privacy

Our website and services are not specifically directed at children. We do not knowingly collect children's personal information for marketing purposes.

If you believe a child has provided personal information unnecessarily, please contact us so we can review the situation.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes to our business, website functionality, service providers or applicable legislation.

The latest version will be published on our website, with the updated date shown at the top.

17. Contact Us

For questions, concerns or requests relating to this Privacy Policy or your personal information, contact:

M.J.M JOINERY LTD
Trading as MJM Conversions
Email: Mytch@mjmconversions.com
Website: https://www.mjmconversions.com

We will make reasonable efforts to address your query promptly and in accordance with our legal obligations.